FAQ
Q. What are the terms and conditions of the rewards program?
A. Terms and Conditions
- You earn 1 Loyalty Point for each dollar you spend on full priced clothing and accessories, excluding jewelry and handmade items. No points are awarded for the purchase of Farm+Sea, discounted items, sale items, or gift cards. No points are awarded for sales tax collected or shipping charges.
- The monetary value of 1 point is: Gold = .05, Silver = .04, and Bronze = .03.
- Loyalty Points are redeemable in 300-point increments (300 points, 600 points, 900 points, etc.)
- Loyalty Points do not expire as long as you shop at Sage Boutique within 6 months of your last purchase. You will receive an email letting you know if your points are about to expire.
- Loyalty rewards can only be redeemed once.
- You can only redeem one reward per purchase.
- If you redeem your reward online for a purchase less than the full value of the reward, the balance of the reward is not redeemable on another purchase.
- If you return any of the items purchased with a reward, the discount value may be subtracted from the return credit.
- Sage Boutique reserves the right to modify or cancel erroneously issued or earned rewards at any time.
Q. How do my points-earned translate into dollars-off at the register?
A. The dollars-off depends on your tier. For example:
- 300 Bronze Points = $9 Off
- 300 Silver Points = $12 Off
- 300 Gold Points = $15 Off
Q. I am a new customer, what tier am I?
A. New customers start out at the Bronze tier.
Q. I am already a customer, what tier am I?
A. Your tier depends on your total spend for the previous calendar year:
- Gold: $1000+
- Silver: $500 - $999
- Bronze: $0 - $499
Q. How do I move to the next tier?
A. You move to the next tier automatically when you reach the spend for that tier.
Q. When I make a purchase online or in-store, is my loyalty point balance updated immediately.
A. Yes! And each time you spend, you will receive an email with your updated loyalty points balance. You can also check your balance anytime by tapping the Rewards menu on our website.
Q. How do I create a rewards account so I can begin monitoring the loyalty points and rewards I've earned for my purchases and start earning additional points for referring friends, sharing on social media, completing my profile, and celebrating my birthday.
A. It's easy as 1-2-3:
- Tap the Rewards menu on sagebtq.com to display the rewards pop-up.
- Tap Create Account and then Login to your new account
- Tap the Rewards menu if the Rewards pop-up hides after steps 2 or 3.
Q. How do I refer a friend?
A. It's really simple:
- Login to your account.
- Tap Earn.
- Tap Refer a friend.
- To reach the most people, tap the Facebook or Twitter icons.
- Tap the email icon to email the referral link to specific people.
You earn 200 points when the person you refer makes their first purchase of $200 or more at Sage. And the first-time shopper gets 20% off their first purchase.